Gates open for all star game




















Purchasing a ticket means you consent to the search. Please be aware that these policies may cause slight delays entering Canal Park. Canal Park's administrative office is located on-site at Canal Park and open Monday through Friday from a. Our phone number is Cameras and video recorders are allowed at Canal Park as long as they do not obstruct the view of others. Children age three and under may be admitted to RubberDucks games without a ticket, but need to sit in the lap of an accompanying adult.

Children ages four and above, or that need a seat, require a ticket. Akron RubberDucks management is committed to creating a safe, comfortable and enjoyable experience for all guests.

Our staff will proactively intervene to support a family-oriented environment where all guests can enjoy the entertainment experience free from the following behaviors:. If someone interferes with your enjoyment of a game, please contact a RubberDucks representative or visit FirstEnergy Guest Services located behind section The Akron RubberDucks offer a variety of concession options for our fans.

MasterCard, Visa, American Express and Discover are accepted at ticket windows, concessions and merchandise locations. In accordance with Eastern League rules: cans, bottles, beverages, food, and coolers are prohibited from being brought into the stadium. Go to Main Street, turn left and ballpark is on the left. I East to 59 East. Being situated in a downtown ballpark, the Akron RubberDucks do not own or control any parking lots.

Duck Bills have replaced Orbit Bucks after the season. Duck Bills expire at the end of the season. Canal Park features one elevator, located inside the Suite Level entrance. Guests are required to present a Suite Level ticket to access the elevator. In the event of an emergency, RubberDucks personnel have been trained and instructed to assist guests in evacuating Canal Park. Fans can exit and re-enter Canal Park at any time as long as they have their ticket. When exiting or re-entering, please present your ticket to one of the Game Day Employees at the gate to have them mark your ticket for re-entry.

First-aid is available at Canal Park. Please see an usher or visit FirstEnergy Guest Services located behind section 12 to be escorted to a first-aid attendant. Located on the main concourse behind Section 12 at Canal Park, FirstEnergy Guest Services features team and ballpark information, first-aid assistance, on-field contest sign-ups, ticket information and more.

Flex Plans are a great way to enjoy RubberDucks Baseball all season in 10 and 20 ticket combinations. Both plans provide the flexibility to choose the games and seats you want to attend.

Also, specific game tickets may be reserved in advance through your account executive, calling the box office or at the game. Advance game and seat selection is recommended and tickets are guaranteed up to hours before a game.

Public Gates typically open one 1 hour prior to game time. The Suite Level entrance is for Suite holders and their guests only. Season Ticket Holders may also enter through the Suite Level entrance two 2 hours prior to game time except on Saturdays. The RubberDucks policy is to distribute one giveaway item per eligible fan entering Canal Park.

An eligible fan is a fan that meets advertised age limits or other requirements. Extra tickets for a game may not be redeemed for giveaway items. One 1 giveaway per ticketed fan; Limited to the first 1, fans. Fans who purchased the guaranteed bobblehead giveaway package must enter through gate C located in left field by Akron Children's Hospital to receive their guaranteed giveaway item.

No other bobblehead giveaways will be given at this gate. The Guest Experience Center can assist guests with lost and found inquiries, lost children or guests, stadium directions, emergencies, and accommodations for guests with disabilities such as mobile captioning devices and assistive listening devices. When temperatures are forecasted to be excessively high, TQL Stadium may issue a heat advisory allowing fans to be permitted to bring in one 20 oz.

Water fountains are available throughout the stadium for fans to refill their bottles. Lost and found items will be turned into Guest Experience during events or at their conclusion.

If you lose an item during an event please visit the Guest Experience Center, located on the Concourse Level behind Section E6, for assistance. For a lost or missing person please notify the nearest event staff, safety personnel, or law enforcement official for assistance. For safety reasons, TQL Stadium is unable to make stadium-wide announcements for lost children or fans. We highly encourage guests with children to visit the Guest Experience Center to request a wristband including name, seat location, and phone number so that children and guardians who have been separated may be quickly reunited.

Look for Gary to be roaming around the stadium on game days for pictures! Official FC Cincinnati team merchandise is available at in-stadium team stores on home gamedays. All Team Store hours during events will vary by event and will open when gates open. Locations include:. Listed below are the hours of operations for the Team Store:. All guests entering TQL Stadium will have their clear bags searched and will be escorted through a magnetometer or screened using handheld metal detectors.

Those that have medical conditions that keep them from going through magnetometers will be provided an alternative screening process. Mobile ticketing is the safest, most convenient, and flexible way to receive and manage tickets while increasing protection against fraud.

Tickets can be viewed on smart phones using the FC Cincinnati team app. We recommend saving tickets to Apple Wallet or Google Pay in advance of game day for the easiest entry process. Screenshots or recordings of tickets are not valid for entry. If arriving with friends or family, please transfer their tickets ahead of time.

Manually operated mobility aids such as canes and walkers and wheelchairs — both manually operated and electric — are permitted in all areas of the stadium. Due to space restrictions on the concourse, and for the safety of all fans at TQL Stadium, segways, tri-bikes and golf carts are not permitted inside the stadium. Noisemakers such as air horns, drums, cowbells, horns, vuvuzelas, and whistles are prohibited. Nursing mothers requesting a more private location in which to breastfeed, pump, or spend some quiet time may use the Nursing Room located inside the Guest Experience Center on the Concourse Level behind Section E6.

The suite provides privacy, cleanliness, and all necessities for nursing mothers. TQL Stadium is the perfect spot to host your next event! With over 9 unique spaces that can accommodate seated dinners, cocktail receptions, board meetings and more, TQL Stadium is the place to be.

Prohibited items must be returned to vehicles or disposed of before entering the stadium. There are no provisions to check items at the gates and items abandoned outside the gates will be confiscated. TQL Stadium guests that purchase tickets from someone other than FCC or SeatGeek do so at their own risk and with the understanding that the tickets purchased from a secondary ticket provider could be counterfeit. FC Cincinnati and TQL Stadium are not responsible for and will not provide a replacement or refund of any kind for invalid tickets purchased through a secondary ticket provider.

Please report any potential illegal scalping activity to the nearest Security Representative or Cincinnati Police Officer. App-based ride services will have a designated pick-up and drop-off area.

See below for additional information. The Sensory Room is a space for guests with developmental disabilities who need a quiet space during events. Tobacco use of any kind is not permitted within the perimeter of TQL Stadium at any time before, during or after the game. In addition to tobacco products, the use of e-cigarettes and vaporizers on the premises is prohibited.

TQL Stadium welcomes fans with strollers. However, strollers are prohibited from all stadium seating sections and concourse areas. All strollers must be checked-in at the Guest Experience Center, located on the east concourse behind Section E6.

Premium ticketholders with strollers must check them in at the Premium Entry desk. All the previously listed items must be preapproved and may not leave Sections All preapproved prohibited items must be brought in through the First Financial Gate.

Fans are encouraged to show their support and may bring banners, flags and signs. Banners, flags, and signs may be displayed at games as long as:. Signage not permitted within TQL Stadium will be disposed of by stadium security unless the guest wishes to return it to their vehicle. The Bailey supporter section is an exception to this rule. Bailey supporters will work with stadium management for pre-approval of TIFO, flags, and banners outside of these guidelines.

All patrons must have a reserved ticket for a disabled seating area. Guests are strongly encouraged to call in advance of the match to ensure availability. Changes on gameday will only be made if ADA accessible seating tickets are still available. Children three years old or younger are allowed free admission into FC Cincinnati games while accompanied by a ticketed adult.

Groups of 20 or more are able to purchase discounted tickets to FC Cincinnati home matches. Additional experiences are also available based on size of group. Discounted group tickets are not available on gameday. Please note, due to capacity restrictions, group ticketing may not be available for several matches during the season.

To check availability or to join the waiting list, please call or visit the season tickets page. Tickets for the Supporters Section Sections at TQL Stadium are general admission and are sold on a first-come, first-served basis. Fans without Supporters Section tickets will not be permitted into these sections. Supporters Sections will be filled with fans standing, chanting, and singing. Visiting team colors are not permitted in the Supporters Section and visiting supporters may be relocated to another part of the stadium.

Visiting Team supporter groups are encouraged to shout, cheer and show their team pride while maintaining a safe and enjoyable experience for fans. They may be granted the same privileges and are subject to the same disciplinary actions as the home supporters.

Matches are played rain or shine. The match may be delayed in the event of lightning or other dangerous weather-related situations in the area. Guests will be notified in the event of a disruption. Call Admission includes breakfast buffet with bacon, sausage, eggs, fruit and hash browns. Drinks extra. Why: Baseball legends will be on-hand to participate in the most colorful, untimed, five-kilometer and All-Star themed road race you'll ever run in.

Follow All-Star Week developments on mobile. All-Star Game-related schedule of events. Patrick Brennan pbrennan enquirer. Facebook Twitter Email.



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